If your VA keeps making errors, there are plenty of ways to address them. Oftentimes there are several straightforward ways to address what's happening, and I'll not just go through the process of getting to the bottom of the situation, but also cover several specific solutions that will work for everyone involved.
00:00 Introduction
00:15 A specific example - TYPOS!
00:55 Questions I asked about the VA
03:15 So what do you do when it's just this one thing?
03:34 Check the process! 04:02 What's the skillset?
05:50 What if everything seems to be in place but there's still a problem?
06:30 Is there a missing tool?
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