To celebrate the opening of oculavis first U.S. offices in Chicago, oculavis joined forces with other local scale-ups like MARKT-PILOT and Fast Radius to host the Future of Field Service Conference for Field Service and After-Sales leaders. Listen to the new episode to get all insights about the first Future of Field Service.

Networking, automation, and data-driven services provide valuable insights into production processes in mechanical and plant engineering and lead to a customercentric orientation. Excellent services create decisive added value for customers and are also a differentiating factor for machine manufacturers in international competition. thyssenkrupp Mining Technologies recognized this opportunity at an early stage and pushed ahead with the implementation of innovative technologies to optimize technical service processes. Listen to our Blogcast episode and discover how thyssenkrupp Industrial Solutions AG Mining established Visual Assistance to redesign service processes and to make them more efficient.

New collaboration forms and technologies should always serve humans and benefit them in their daily work. The use of software and hardware must be tailored to the situation. Harmonization with the corporate culture, extensive application tests in the field, and education about use and functionality are further important factors for maximizing trust and acceptance. Learn more about these factors ín this episode of oculavis blogcast.

The main innovation of the latest version 9.0 of the remote process platform oculavis SHARE is that no longer only 4 users can participate in an augmented reality video call, but 20 users. This may sound arbitrary at first, but takes the possibilities to the next level! Learn more about these possibilities in this episode of our blogcast.

By setting up their North American headquarter in Chicago, oculavis will assist its customers in the machinery & equipment industry with the digital transformation of their service and maintenance processes. The company is expanding its customer base in the North American market through local marketing, sales, service, and consulting. Existing customers will benefit from a new global service and customer success offering.

More than 700 online participants attended the fourth edition of the AllAboutRemote (AAR) 2021 conference and experienced inspiring presentations on self-motivation to overcome personal boundaries, the future of work as well as valuable insights into remote support, augmented reality workflows and new business models in service and maintenance.

oculavis develops new 5G based data protection algorithms for industrial use. The focus here is on the recognition and bluring of faces or persons.

We are proud to announce that oculavis is entering into a partnership with the Make-IT Alliance that is initiated by Germany’s Federal Ministry for Economic Cooperation and Development (BMZ) and operated by the German Corporation for International Cooperation (GIZ). Hear more about this topic in this podcast episode.

Industrial service processes are often associated with high travel expenses for experts. Unscheduled downtimes, repairs or maintenance demand a high level of customer service availability. Even so, it’s often only something small that causes a machine to fail. Successful collaboration with the scaleup oculavis has now enabled KraussMaffei, the world-leading manufacturer of machines and systems for plastics and rubber production and processing, to apply innovative technologies and new forms of collaboration to resolve technical problems by remote.

Sometimes innovations in service can be quite simple and pragmatic, as the example of GEBHARDT Intralogistics shows. Here, using an agile approach, production employees become a temporary part of the helpdesk organization. How exactly this works and what the motives are, is explained in this podcast.

In September 2021, oculavis GmbH and ISAP AG celebrate their second partnership anniversary. At first glance, both companies are present in two fundamentally different fields: ISAP with core competencies in design and engineering processes as well as product lifecycle management, while oculavis focusses on AR-based processes in after-sales service. However, both pursue a common goal: Continuously finding the best answers to the challenges of medium-sized enterprises in mechanical and plant engineering. And in times of increasingly integrated production facilities, the overlaps are greater than one might initially suspect.

Digital service has been boosted in particular by the Corona pandemic and has demonstrated that maintenance, servicing and short-term troubleshooting can be successfully carried out remotely. With the polysius® connect solution based on oculavis SHARE, about 120 experts provide efficient remote assistance and ensure that machine and plant downtimes are minimized.

The Accelerator Program of oculavis with prize packages of over 150,000 Euro brings together industrial companies to join forces in a protected atmosphere on the technical-organizational introduction of visual assistance and augmented reality workflows.

Doing things wrong and drawing the right conclusions from them - this method is part of Lavinia Banu's job. The Romanian-born software engineer has been working at Aachen-based oculavis GmbH as Team Lead of Testing and Quality Assurance since 2017. In this role, she tests whether the company's software solutions are working optimally, especially when the system is running hot.

All About Remote (AAR) powered by oculavis GmbH took place on December 1st, 2020. Conducted completely online for the first time, more than 500 attendees from the international mechanical engineering and manufacturing industry participated in the conference.

Artificial intelligence (AI) is one of the hype topics that has been driving machinery and equipment manufacturers not just since yesterday. Expectations were lowered by the growing awareness that artificial intelligence in products and processes is not easily available and that the effort required to develop appropriate AI based systems should not be underestimated. In addition to the actual algorithms that make machine learning possible, deep domain-specific knowledge is needed above all to enable these algorithms to produce meaningful results.

The multiple award-winning Augmented Reality based remote support platform oculavis SHARE is extended by a new module to assist workshop staff, technicians and engineers in complex or unfamiliar tasks. Together with leading partners form the manufacturing industry, oculavis was able to develop a new approach to creating and managing technical machine documentation.

"Now everyone immediately discovers the joys and sorrows. The drive to work is no longer necessary, but a couple with small children in a small apartment in Munich discovers completely new emotional strands.", says Gunter Dueck, writer, philosopher, business angel, speaker and former CTO of IBM Germany.

Trust and transparency are certainly linked to the philosophy of oculavis. The trust of our customers, partners, interested parties, and employees in oculavis is therefore of the utmost importance to us as a company. Our handling of information, data, and IT systems reflect this. Especially cyber-attacks have increased in frequency as well as extent in the last years and the consequences are tremendous.

SCHNAITHMANN is a system integrator and automation specialist. With 245 employees, the medium-sized company supplies product-specific individual systems for automobile manufacturers and suppliers, tool manufacturers, consumer goods producers and electronics manufacturers. For the worldwide support of its customers and service partners, SCHNAITHMANN has been using the remote support platform oculavis SHARE since February 2020.