Episode 29: We enable the knowledge to travel and not the technicians. Remote Expert Services in the Mining Industry.

The Augmented Reality blogcast for the industry

Jul 20 2022 • 10 mins

Networking, automation, and data-driven services provide valuable insights into production processes in mechanical and plant engineering and lead to a customercentric orientation. Excellent services create decisive added value for customers and are also a differentiating factor for machine manufacturers in international competition. thyssenkrupp Mining Technologies recognized this opportunity at an early stage and pushed ahead with the implementation of innovative technologies to optimize technical service processes. Listen to our Blogcast episode and discover how thyssenkrupp Industrial Solutions AG Mining established Visual Assistance to redesign service processes and to make them more efficient.