Oliver Mackprang is a native Canadian who has lived in Berlin for 15 years. In 2012, he founded the carsharing aggregator company CarJump which was sold to PSA in 2016 and where the app was subsequently renamed in free2move. He has previously worked for the management consulting firm KEARNEY as well as the ridepooling provider MOIA before joining MILES in 2019. We spoke to Oliver about how MILES differentiates itself in a competitive market, what developments he has seen in recent years and what he expects in the coming years, how they are improving their operational excellence and finally the most unexpected user story he has experienced.