On this episode of The Tyler Tech Podcast, Gina Erickson, Senior Software Development Manager, ERP Pro, at Tyler Technologies, explores the crucial role of modern solutions such as identity providers in safeguarding technology infrastructure, especially in smaller municipalities like Des Moines County, Iowa, where she spent time as an IT Director. Gina shares insights into the challenges and best practices of tech modernization from her extensive experience.We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?Learn more about the topics discussed in this episode with these resources:Identity Workforce Streamlines Sign-in ManagementWhy Do You Need Identity and Access Management (IAM)?Issue Paper: The Case for Centralized Digital IdentitiesBlog: 6 Key Dimensions to Enhance the Digital Resident ExperienceBlog: Future-Proofing Government Through Technology ModernizationAnd you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

On this episode of The Tyler Tech Podcast, Vivek Mehta, Vice President and General Manager, Platform Solutions Division at Tyler Technologies, explores the critical challenges facing modern organizations and governments in today's tech-driven world. From streamlining processes to boosting productivity and enhancing resident engagement, Vivek shares his expertise on navigating the complex intersection of technology and workforce dynamics, shedding light on the role of artificial intelligence and emerging technologies in shaping the future of government operations.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connectLearn more about the topics discussed in this episode with these resources:Tyler Technologies Augmented Field Operations PlatformWhite Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?E-book: A Digital Guide to Modernizing the Resident ExperienceBlog: Preparing for the Future of AI in GovernmentPodcast: Government's Data-Driven JourneyBlog: Data and Decision-Making: The Measure, Fix, Prevent ApproachAnd you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

On this episode of The Tyler Tech Podcast, Russell Gainford, Senior Vice President, Cloud Strategy & Operations at Tyler Technologies, explores the benefits of embracing the cloud while also delving into the risks posed by legacy systems. From practical strategies to best practices, Russell offers a roadmap for navigating the complexities of a modern IT infrastructure.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connectLearn more about the topics discussed in this episode with these resources:White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk? Blog: The Cloud Experience: Improving Government ServicesVideo: Cloud-Based ERP Delivers Multiple Wins for School DistrictBlog: Future-Proofing Government Through Technology ModernizationBlog: District Goes from Cumbersome to Convenient with CloudBlog: Public Safety Embraces Cloud Tech for Enhanced EfficiencyE-book: A Digital Guide to Modernizing the Resident ExperienceAnd you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

On this episode of The Tyler Tech Podcast, Rita Reynolds, CIO at NACo (National Association of Counties) unveils groundbreaking initiatives aimed at transforming how counties harness technology for accessibility, security, and real-world impact. From innovative workforce strategies to crucial strides in digital transformation, Rita shares insights and practical wisdom that are truly reshaping the landscape of local government. Get ready for a thought-provoking discussion filled with tangible strategies and inspiring anecdotes straight from the forefront of county tech innovation.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connectLearn more about the topics discussed in this episode with these resources:White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?NACo ResourcesTyler Technologies & NACo: Modernized Systems from a Connected CountyAdditional Resources for CountiesBlog: Is it Time for Your County to Move to the Cloud?Webinar: Making Data Accessible to ResidentsAnd you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

Join us as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.On this episode, we discuss the remarkable strides made by women leaders in technology, the public sector, and in the critical realm of data access. We delve into insightful discussions with three trailblazers, Director of Data Sciences for the State of Maryland, Julia Fischer, Assistant Director of Budget and Performance in Pierce County, Washington, Julie Demuth, and Tyler's Director of Client Success, Marlin Jones, exploring their journeys, challenges, and triumphs.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connectLearn more about the topics discussed in this episode with these resources:White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?Blog: Building Trust Through Effective Case ManagementTyler Technologies & NACo: Modernized Systems from a Connected CountyAdditional Resources for CountiesAdditional Resources for StatesBlog: Is it Time for Your County to Move to the Cloud?Blog: Women in Cybersecurity See Positive GrowthPodcast: Leading Change: Women in CybersecurityAnd you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

Join us this Women’s History Month as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.On this episode, Tyler’s Media Relations Manager Rikki Ragland sits down with three women driving change at Tyler Technologies. First, Tyler’s President of the Digital Solutions Division, Elizabeth Proudfit, shares her inspiring story of forging her own path into the tech world. Next, Cybersecurity Architect Erica Burgess explores the ever-evolving cybersecurity landscape and her experience navigating the dynamic field. And finally, General Manager of Enterprise Corrections & Civil Process, Mandye Robinson, shares her perspectives on leadership, workforce innovation, and the intersection of technology and public service.We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.Learn more about the topics discussed in this episode with these resources:• Tyler Technologies & NACo: Modernized Systems from a Connected County• Additional Resources for Counties• Blog: Is it Time for Your County to Move to the Cloud?• Blog: Women in Cybersecurity See Positive Growth• Podcast: Leading Change: Women in CybersecurityAnd you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

On this episode, Tyler's Media Relations Manager, Rikki Ragland is joined by Tyler's Chief Legal Officer, Abby Diaz.Drawing from her wealth of experience working in law and technology, Abby Diaz provides insights into the evolving landscape of legal operations within the tech industry. In this special episode celebrating Women's History Month, Abby underscores the critical role of diversity, mentorship, and perseverance in navigating historically male-dominated spaces. She delves into how her career journey has been shaped by these principles, shedding light on the transformative power of inclusive practices in driving innovation and progress. Tune in to gain valuable perspectives on how fostering diversity, overcoming challenges, and championing equality are beneficial to the workforce.We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.Learn more about the topics discussed in this episode with these resources:Tyler Technologies & NACo: Modernized Systems from a Connected CountyAdditional Resources for CountiesBlog: Is it Time for Your County to Move to the Cloud?Blog: Women in Cybersecurity See Positive GrowthPodcast: Leading Change: Women in CybersecurityAnd you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

In today's episode, we revisit past conversations with Russell Gainford, the Senior Vice President, Cloud Strategy & Operations at Tyler Technologies. Drawing from his extensive expertise in cloud-based technology solutions, Russell Gainford offers insights into the transformative impact of cloud adoption in government services and its resulting positive effects on resident experience and engagement. He emphasizes how cloud technology has fundamentally reshaped government operations, facilitating more efficient, accessible, and user-friendly services while enabling public sector employees to scale and seamlessly integrate their systems. Tune in to gain a thorough understanding of the benefits the cloud can bring.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: www.tylertech.com/connectLearn more about the topics discussed in this episode with these resources:E-Book: A Digital Government Guide to Modernizing the Resident ExperienceBlog: Cloud Advantages Help Government ResiliencyBlog: The Cloud Experience: Improving Government ServicesBlog: Is it Time for Your County to Move to the Cloud?Video: Enhanced Security and Efficiency in the CloudBlog: District Goes From Cumbersome to Convenient with CloudPodcast: Leveraging the Cloud to Elevate the Digital Resident ExperiencePodcast: What to Know About Cloud Adoption with Russell GainfordAnd you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

In today's episode, we revisit a previous conversation with Sloane Wright, the Senior Vice President of Payments at Tyler Technologies. With over two decades of experience in delivering cutting-edge payment solutions for government agencies, Sloane provides valuable insights into the dynamic evolution of government payment systems. Discover how these innovations have not only streamlined processes but have significantly elevated the resident experience.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: www.tylertech.com/connectLearn more about the topics discussed in this episode with these resources:Blog: How Governments Can Keep Up With Payments TrendsBlog: Creating a Better Payment Experience for EveryoneBlog: 3 Ways Payment Systems Improve Access and SatisfactionBlog: How Governments Can Offer Worry-Free Payment OptionsVideo: Payment Solutions Built for Government, Trusted by ResidentsTyler in the News: Why payments to government agencies should be easierPodcast: Citizen Expectations with Sloane WrightPodcast: Why Payments are Important for Government with Sloane WrightPodcast: Emerging Trends with Sloane WrightCase Study: Faster Access to Information and Improved Customer Support in Monroe, OHVideo: Connect 2024 Indy Hype VideoAnd you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

This episode takes looks at how technology in state systems has evolved over time, the importance of fraud monitoring and prevention, strategies for navigating the current landscape of security threats, and recommendations for the future. The episode features Tyler's Vice President of Digital Government Policy & Advocacy and former Kansas Secretary of State, Ron Thornburgh.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: https://www.tylertech.com/connectLearn more about the topics discussed in this episode with these resources:Issue Paper: Strategies for Fraud Monitoring and PreventionCase Study: Improving Operations and Reducing Cost with Digital LicensesTyler in the News: Arkansas Medical Marijuana Commission OKs online renewal of business permitsBlog: Three States that Simplified FilingVideo: TEA Winner: Texas Health Professions CouncilVideo: Connecticut’s State Regulatory Best Practices Improve ROIVideo: Empowering States and Residents With Software and ServicesVideo: Connect 2024 Indy Hype VideoAnd you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

This episode takes looks back at episodes from 2023 about topics focusing on how a modern digital infrastructure empowers the public sector.We chat with 5 Tyler thought leaders and learn about how open data usage, utilizing the Cloud, and connecting residents to digital solutions have helped governments solve problems, create efficiencies, and connect communities.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration is now open at: https://www.tylertech.com/connectLearn more about the resources discussed in this episode:o Webpage: Modernize Your Government Softwareo E-Book: A Digital Government Guide to Effective Data Strategieso White Paper: Leveraging Data as a Transformative Asseto Video: Paperless Processes Connect Datao Video: SANDAG’s Journey to Connect Communities With Datao Video: Connect 2024 Indy Hype VideoAnd you can listen to the full conversations for the interview clips you heard today at this link: https://www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

This episode takes looks back at Connect 2023 in San Antonio, Texas.We chat with 5 Tyler Excellence Award winners, and learn about how they approached the projects that transformed their cities, towns, and counties. We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration is now open: https://www.tylertech.com/connectLearn more about the resources discussed in this episode:o Video: How a Virginia County's Enterprise Software Manages Growtho Video: Bloomington's Open Data Journeyo Video: How Enterprise Tech Simplifies a Texas Town's Developmento Blog: Award Winners Deliver Online Community Development Serviceso Video: SANDAG’s Journey to Connect Communities With Datao Video: Connect 2024 Indy Hype VideoLet us know what you think about the Tyler Tech Podcast in this survey!

This episode takes an in-depth look at how the court systems have evolved, key factors such as AI driving the evolution of an electronic court system, and tips on how to begin modernizing your court system. The episode features Tyler’s President of the Courts & Justice Division, Brian McGrath.Learn more about the resources discussed in this episode:Choctaw Nation Expands Judicial ServiceWhite Paper: The Evolution of an Advanced CourtHow Virtual Courts are Improving Access to JusticeIntegrated Software for Courts & Justice AgenciesTyler Technologies Acquires Computing System InnovationsTyler Buys AI-Backed Court Document Tech Provider CSILet us know what you think about the Tyler Tech Podcast in this survey!

This episode takes an in-depth look at how complex data management has evolved, key factors such as AI driving further change in the public sector, and insights for optimizing data quality. The episode features Tyler’s Director of Product Management in the Data & Insights Division, Kyle Hall.Learn more about the resources discussed in this episode:e-book: A Digital Government Guide to Effective Data StrategiesModernize Your Government SoftwareWhite Paper: New Directions with DataBlog: Build Government Trust with DataSuccess Stories: How Data & Insights Transforms CommunitiesLet us know what you think about the Tyler Tech Podcast in this survey!

Congressman Ed Perlmutter, Former U.S. Representative for Colorado’s 7th Congressional District (2007-2023), joins Tyler's Alex Valvassori to discuss the SAFE Banking Act, SAFER Banking Act, and the Congressman's history with legalizing and regulating cannabis within the United States. This episode was recorded on October 2, 2023. There are references to specific roles held by members of congress that became outdated by the time the episode was released on October 16, 2023. Learn more about the resources referenced in this episode:Key Cannabis Licensing System Priorities BlogThe SAFE Banking ActThe SAFER Banking Act  Mr. Perlmutter is a former member of the U.S. House of Representatives, having served eight terms representing the Seventh Congressional District of Colorado. Before serving in the U.S. House, Mr. Perlmutter served in the Colorado State Senate for two terms, including two years as president pro tempore. There, he earned a reputation as a bipartisan bridge-builder and a champion of renewable energy and smart growth policies. Over the course of his political career, Mr. Perlmutter has developed many relationships at the federal, state and local levels across a broad range of subjects. Prior to his political experience, Mr. Perlmutter was with a Denver-based law firm for more than 20 years, where he practiced business law with an emphasis in commercial litigation and Chapter 11 bankruptcies. We want to hear from you. Please fill out our survey!

This episode takes an in-depth look into how A.I. is being used to attack networks, the identification of socially driven A.I. attacks, defending against A.I. driven attacks and how to use A.I. systems safely with renowned ethical hacker Erica Burgess. Learn more about the resources discussed in this episode:October 17 Webinar How A Cyber Attacker Moves Through A Network, presented by NACoOctober 23-24 Cybercrime SymposiumDEF CON Hacking Organization Tyler's Cybersecurity solutions Leading Change: Women in Cybersecurity With Danelle Daley PodcastLet us know what you think about the Tyler Tech Podcast in this survey!

Lewis Koski, CSO, joined Metrc in March 2019 where he originally served as COO. Previously, Lewis helped build the first state agency in the U.S. to develop and implement medical and adult-use cannabis policy, serving as the director of the Colorado Marijuana Enforcement Division. His conversation with Tyler's Alex Valvassori digs into cannabis regulation and policy trends. Find out more about the resources discussed in this episode:5 Things to Know About Cannabis Licensing Systems BlogHow One Former Regulator Views Cannabis Programs PodcastHow Mississippi Created a Medical Cannabis Program PodcastCannabis Regulations With CANNRA PodcastHow Missouri Handles Medical Marijuana Licensing Podcast CANNRAMetrc We want to learn more about you! Take our survey to tell us what you want from the Tyler Tech podcast:Survey

To learn more about the resources discussed in this episode, click the links below: Video Capabilities in CAD with Tyler Tech & CarbyneTyler's Public Safety OfferingsCarbyne's websiteCarbyne's partnersWe want to learn more about you! Take our survey to tell us what you want from the Tyler Tech podcast:Survey

We want to hear from you! Take this survey to share more about what you like about the Tyler Tech podcast: ***Tyler Tech Podcast Survey***Learn more about the topics discussed in today's episode here: Tyler Technologies's Affiliate Partnership with NASACTNew Jersey's Open Data PortalNew Jersey's Data-Driven DirectionSee How NJ Measured Post-Pandemic Recovery

Data management and analysis tools can empower governments to manage, fix, and prevent issues within their community services. Discover the resources referenced in the episode:Clermont County, Ohio, VideoClermont County Open Data PortalTexas Department of Information Resources Success StoryTexas Open Data PortalAustin Launches Performance Site BlogAustin Open Data PortalIn this episode, Franklin Williams, Tyler's Data & Insights Division president, joins the pod to discuss the development and evolution of data programs, examples of jurisdictions harnessing the power of their data, and what future trends in data management governments should be ready for.