This latest episode of PESPod – the podcast of the European Network of Public Employment Services (PES Network) - features a conversation with Inga Balnanosienė, Director of the Lithuanian Public Employment Service (PES) and First Vice Chair of the PES Network since January 2024. Speaking with host and journalist David Poyser, Ms Balnanosienė looks into the challenges, innovations, and aspirations shaping the European employment sector, including the introduction of AI and the importance of effective communication.