Joachim Jonkers – Chatbot Trends 2022 - Where is the journey heading?

Conversational Everything Masterclass | Sinch Engage

28-01-2022 • 45 Min.

Interview with Chatlayer: AI chatbot, virtual assistant, voice bot, or WhatsApp chatbot – the variety of automation in communication is huge. But what can chatbots really do today?

What are the expectations of chatbots? What do customers around the world think about them? What will be the new superpowers of chatbot tools? This we discussed with the Chatbots expert Joachim Jonker, Chief Product Officer of Chatlayer in our regular vodcast format WUMMM weekly, and have derived 6 chatbot trends and predictions for you.

Read more: https://www.messengerpeople.com/chatbot-trends-predictions-2022/

Guest: Joachim Jonkers, Chief Production Officer | Chatlayer by Sinch

Host: Katharina Kremming, Head of Communication | MessengerPeople by Sinch

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